HOS 201 Hotel Operations and Environmental Management 代写
| a. | Critically evaluate the links between operational or facility design and increased sales and profitability. |
| b. | Critique the advantages and disadvantages of adopting sustainable development principles. |
| c. | Critically reflect upon the elements of effective design within the range of the design decision-making process. |
| d. | Critically analyse environmental benchmarking accreditation and legislation, including ISO14001. |
| e. | Analyse and critically reflect upon the current waste, water and energy management initiatives and practices relevant to the hospitality and tourism industry. |
| f. | Critically evaluate the changing nature of operations and environment management trends, specific to a hospitality and tourism facility through emerging literature. |
| Assessment Type | Weighting | Due Date | Learning Outcomes |
|
Essay Sustainability Development principles : 2000 words (individual) |
30% | Week (6) | b |
|
Group Presentation: 30 minutes (Group) |
30% | Week (7) | a,b,c,d,e |
|
Final Examination: Closed book final examination (Individual) |
40% | Exam Week |
F and any of the following: a, c, d,e |
| Week | Topics | Readings | Tutorial Activities |
| 1 |
Orientation and Enrolment |
||
| 2 |
Topic (1) |
Chapter 1 Introduction to Operations & environmental management Learning outcome (a) |
Topic (1)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions |
| 3 |
Topic (2) |
Chapter 2 Sustainable development in the Hospitality Industry Learning outcomes (a, b) |
Topic (2)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions |
| 4 |
Topic (3) |
Chapter 3 Energy Efficiency Learning outcome (e) |
Topic (3)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions |
| 5 |
Topic (4) |
Chapter 4 Waste Management Learning outcome (e) |
Topic 4)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions |
| 6 |
Topic (5) |
Chapter 13 EMS including ISO 14001 Learning outcome (d) |
Topic (5)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions Individual Assignment Due |
| 7 |
Topic (6) |
Chapter 5 Management & Water conservation Learning outcome (e) |
Topic (6)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions |
| 8 |
Topic (7) |
Chapter 6, &14 Eco design in Hospitality Learning outcome (c) |
Topic (7)Tutorial Activities 1. Introduction – Subject Outline, Overview of assessments 2. Discussion on scenario & presentation 3. Analyze on reading materials 4. Multiple Choice Questions |
| 9 |
Topic (8) |
Chapter 12 Corporate Social Responsibility Three bottom line Learning outcome (f) |
GROUP PRESENTATIONS |
| 10 |
Topic (9) |
Chapter 10 & 11 Green Marketing and Consumer Behaviours Learning outcome (f) |
Review on all the topic for the exam preparation |
| 11 | Review Session | Final Examination | |
| 12 | Marking week starts | ||
|
Criteria: The outcome shows: |
Fail Unsatisfactory performance |
Pass Just satisfactory performance |
Credit Good quality showing more than satisfactory performance |
Distinction Superior quality demonstrating independent thinking |
High Distinction Outstanding quality showing creativity and originality |
| Ability to identify and apply key concepts(30%) |
Key concepts are not identified and applied in discussion. |
Key concepts are somewhat identified and applied in discussion. |
Key concepts are satisfactory identified and applied in discussion. |
Key concepts are well identified and applied in discussion. |
Key concepts are strongly identified and applied in discussion. |
| Sound theoretical base /research to support strategies(40%) |
Lacks theoretical support/evidence in discussion. |
Poorly supported with limited theories in discussion. | Satisfactory supported with theories in discussion. | Well supported with theories in discussion. | Strongly supported with theories in discussion. |
| Critical analysis(20%) |
Lacks critical analysis in discussion. |
Limited critical analysis in discussion. | Critical analysis is satisfactory in discussion. | Good critical thinking demonstrated in discussion. | Strong critical thinking demonstrated in discussion. |
|
Organization/formatting, structure and Reference (10%) |
Lacks requirement/Failure to meet minimum referencing requirements. | Just meet the requirement | More than satisfactory in organising, structuring and referencing | Good quality in organising, structuring and referencing | Outstanding quality in organising, structuring and referencing |
| Mark range out of 100 | 0- 49.5 | 50 - 64 | 65 -74 | 75-84 | 85+ |
|
Criteria: |
Fail |
Pass |
Credit |
Distinction |
High Distinction |
|---|---|---|---|---|---|
| The outcome shows: | Unsatisfactory performance | Just satisfactory performance |
Good quality showing more than satisfactory performance |
Superior quality demonstrating independent thinking |
Outstanding quality showing creativity and originality |
|
Links to course readings and additional research (35%) |
Incomplete research and links to any readings | Limited research and documented links to any readings. | Good research and documented links to the material read. | Excellent research into the issues with clear links to class and related readings. | Research of outstanding quality, clear links to a wide range of theoretical ideas. |
|
Attention to purpose (20%) |
Fails to address the task set. | Some of the work is focused on the aims and themes of the assessment. | Has addressed the main purpose of the assessment. | Has addressed the purpose of the assessment coherently and with some attempt to demonstrate imagination. | Has addressed the purpose of the assessment comprehensively and imaginatively. |
|
Delivery and enthusiasm (20%) |
Little or no confidence, interest or enthusiasm. Poor eye contact, body language & clarity of speech. |
Limited evidence of interest in and engagement with the topic. Adequate eye contact, body language & clarity of speech. | Demonstrates interest in topic and engagement with class. Mostly confident and fluent flow of ideas; clear overview, pleasant, acceptable but routine. |
Demonstrates interest in topic and engagement with class. Excellent method involving matching verbal and non-verbal style; good projection with inflection. |
Confident, vital and honest style gives audience a powerful sense of presenters’ convictions; natural language amuses, provokes, delights. |
|
Presentation (visual) (15)% |
Not all material is relevant and/or is presented in a disorganized manner. | Material presented is relevant but lacks structure or visual impact. | Material included is relevant to topic and has been structured. Visual aspect of presentation is limited. | Material is carefully structured with clear message and visual effect. | Material is imaginatively presented resulting in clarity of message and information. |
|
Direct answers to questions posed (10%) |
Unable to answer direct questions posed. | Direct questions are answered poorly with no relation to relevant theories. | Direct questions are answered satisfactory with some relation to relevant theories. | Direct questions are well answered with good relation to relevant theories. | Direct questions are well analysed with good relation to relevant theories. |
| Mark range out of 100 | 0- 49.5 | 50 - 64 | 65 -74 | 75-84 | 85+ |