MGMT20001 OB Assignment Case Study 代写
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MGMT20001 OB Assignment Case Study 代写
MGMT20001 Semester 1, 2017 Team Assignment Case Study
Four students, Hayden, Meixiu, Francesco, and Mo, are working together on an
assessed group project in a postgraduate robotics subject at Parkville University.
They did not know each other before being put into the project group by their
instructor. The project will be worth 25% of the final assessment and lasts for the
duration of the semester. They are expected to build a robot that can pick up, open,
and pour a standard size soft drink can. Each of the students comes to the group
with their own individual personalities, life experiences, and expectations. The
challenge for them is to transform themselves from a group of strangers into an
effective project team that makes use of their diverse skills by managing their own
group dynamics.
The group members’ profiles are as follows:
Hayden loves uni-‐-‐it’s like he’s in his natural element. “H” (as he likes to be called) is
committed to learning; in fact he’s planning to do a PhD as soon as possible. He went
to a well-‐known private school where he was Dux while also being school captain
and captain of the footy team. His dad is a professor at Parkville Uni and the family
have always instilled in him the need to help others less fortunate than himself. He’s
popular and outgoing but is also diligent and hardworking; he has consistently got
high grades in everything he does. He has a generous scholarship from an industrial
sponsor so he doesn’t need to do a job while studying (although he must work for
the sponsoring company for two years after graduation). Despite having many
interests he doesn’t let anything get in the way of his studies. Uni is his #1 priority.
His average mark across all subjects is 90.
Meixiu is a student from the People’s Republic of China, although she has been at
Parkville Uni for six years and knows the city and the university well. She is very
active on campus and she likes to participate in as many things as possible, including
charitable activities like helping homeless people and acting as a mentor to recently
arrived overseas students. In fact she does so much that she often finds herself
struggling to give each separate activity the attention it probably needs. Still, even
though she’s so busy she hates to let people down so she seems to get everything
done, perhaps without the level of care and attention she would like though. Her
parents live in China and are paying her university fees but she is working about 20
hours per week to fund her busy lifestyle. Still, she’s well organized (well she’s got to
be really) and always seems to get assessments and other work turned in, although
it’s usually at the very last minute. After graduation she plans to become an
entrepreneur in the robotics industry—she’s even working on a project she hopes
she can commercialize after graduation. Her average mark across all subjects is 72,
which is much lower than it should be given her true capabilities. Meixiu knows this
but she just can’t seem to give up her other commitments.
Francesco or Frank, as his Australian friends call him, appears to be an average
student but this is deceiving. He is in fact very bright but he is on exchange from
South America and is doing the robotics class for credit as part of an international
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exchange program. While he is here Frank has decided to devote most of his
energies to having a good time and who can blame him? So long as he passes the
subject it will have no impact on his degree back home where he has an outstanding
GPA of 3.9. As a result, Frank has plunged into the Parkville Uni social scene and
rarely surfaces, even for class. Given his natural abilities though, he usually manages
to get his individual assignments in on time but a group project is another thing
altogether. He realises that others will depend on him even though he only needs to
pass. Despite this, Frank is finding it hard to shake the habit of staying out late and
not showing up to lectures. It’s not that he’s a bad guy but he doesn’t really have
much of an incentive to participate fully in the group project. Nevertheless, he
usually shows up when Hayden and Meixiu ask him. Frank comes from a very
privileged background back home and his parents have always paid for his
education. His time at Parkville is no exception. He hasn’t yet thought too much
about what he wants to do after graduation, but he’s sure he’ll spend a year or two
Europe before taking a job, probably in his father’s manufacturing company.
No one else in the group really knows very much about Mo. He is very quiet and
seems shy around other team members. Mo’s family came to the city of Parkville as
a refugee 12 years ago. His father had been killed in a civil war and his mother had
brought up five children on her own. Mo and his siblings spoke no English when they
arrived in Parkville but they all quickly learnt the language. Mo excelled at school
and achieved an ATAR score of 90 that enabled him to enter the Bachelor of Science
program at Parkville Uni. When he was in his third year of science, however, Mo’s
mother had an accident at her cleaning job and had to retire. Although she receives
a modest disability pension, since the accident Mo has taken several jobs to support
the family. He slowly increased his work commitments as the family struggled to
make ends meet until, at the end of his third year of science, he was working 36
hours a week. Despite this he managed to graduate with an average of 76 and he
was offered a scholarship to study postgraduate engineering, funded by a charity
that helps the children of refugees. Mo’s father had been an engineer before he was
killed and Mo felt proud to be following in a family tradition. He was, however,
finding the going tough. As an undergraduate he could just about juggle work and
uni commitments but the demands of postgraduate work mean that he is struggling
to study and turn work in. In fact, Mo is on the verge of being asked to the leave the
course; if he fails the robotics subject he will not be allowed to reenrol. The stakes
are high for Mo but, given his natural reticence, he has not told Hayden, Meixiu, or
Frank anything about his situation. All they see is his failure to complete group-‐
assigned tasks on time and sometimes he doesn’t even turn up to group meetings at
all.
The setting is 3/4 of the way through the semester, and pressure is building. The
project has reached a crucial stage. A robotic arm has been designed and built and it
can pick up the can and open it but the group cannot get it to pour. Mo had been
assigned the job to code the robot to do the pouring. In fact, Mo had surprised the
group by showing he was the best programmer of them all and he had been given
this crucial task because everyone had agreed (including Mo) that this would be
most effective division of tasks. Mo had promised to have completed the coding by
3
now but no one has heard from him and he isn’t answering his phone or responding
to his emails. Finally, Meixiu has called an emergency meeting
Hayden: Damn, we’re supposed to demonstrate robot to the whole class in two
weeks as part of our final assessment but it won’t do one of the most important
things it’s supposed to do—pour that bloody can. Mo was only really been asked to
do ONE key task—program the pouring—and he hasn’t even done that. If I do badly
in this class it’s going to jeopardise my chances of getting a scholarship to do a PhD.
Miexiu, you’ve got his mobile number. Call him and tell him he’s got to get his arse
over here straight away.
Meixiu: Why do I have to be the one who rings him all the time? Just because I had
the good sense to ask him for his number at the beginning of semester why should I
be the one who has to nag him? Look, Frank here’s his number. You’ve done so little
for the group the least you can do is call Mo and tell him he’s letting us all down.
Frank: Oh man, I’m not the person to do it. After all, it’s not like my English is THAT
good and, anyway, he seems to respond better to your voice Meixiu.
Meixiu: Well, it looks like Mo has really let all of us down. So what are we going to
do? I don’t’ really care now but I refuse to call him.
Hayden: Well, I still reckon our best bet is to get Mo to do the coding. After all, he’s
really good at it and, given time is so short now, none of us are going to be able to
work out how to do it in two weeks.
Frank: You know, I’m kind of getting sick of helping him out. I’ve put more time into
this class than I’d prefer, and I feel like we’re supporting a freeloader. It’s not like I
don’t have anything better to do than to do his share in our project too.
Meixiu: I hear you. I’m having a pretty tough time keeping up in all my classes. The
work that he did, other than the coding, was OK but it wasn’t that brilliant. I had to
fix all his spelling and I not even a native English speaker…AND it was a week late!
Hayden: The main thing is that we’ve got to get the project done. To be honest, his
grade is his business. My grade is my business. It’s not fair that my future is in
jeopardy because someone I don’t know won’t pull his weight. It’s not like I chose to
be in a group with him.
MGMT20001 OB Assignment Case Study 代写
Meixiu: I agree with Hayden. It’s not fair that Mo’s going to bring the whole group
crashing down. What do you think Frank?
Frank: Well, the way I see it we’ve got three choices. By some miracle we can get Mo
to do his share of the work like he promised. If we can’t do that then one of us is
going to have to do the coding…but that’s got to be you or Hayden because I’ve got
tickets to the Falls Festival this weekend. And if that doesn’t work we all go and see
Professor Poindexter on Monday and tell him how Mo’s let us down and ask the prof
to vary our grades accordingly. That’s fair, isn’t it?
MGMT20001 OB Assignment Case Study 代写
