CHCCS502C - Maintain legal and ethical work practices 代写
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Meadowbank Campus
Community Services Teaching Section
CHCCS502C - Maintain legal and ethical work practices
Semester 2, 2015
CHC50612 Diploma Community Services Work
Teacher: Ros Lloyd Email: rosalind.lloyd1@det.nsw.edu.au
Contact number: 9942 3160 (leave a message if unavailable)
ASSESSMENT SPECIFICATION MATRIX
MARKING CRITERIA
This unit is graded. This means that the results will be recorded as either: Not Yet
Competent (NYC), Achieved Competency (AC), Competent with Credit (CC) or
competent with Distinction (CD).
The following grading criteria definitions describe the level of competency expected
to be demonstrated by the learner.
ASSESSMENT TASKS
CHCCS502C - Maintain legal and
ethical work practices
(graded)
ASSESSMENT TASK 1:
Service Report
E1: 1.1,1.2,1.3,1.4
E2: 2.1,2.2,2.3,2.4,2.5
E3:3.1,3.2,3.3,3.4
ASSESSMENT TASK 2:
Question/Answer
E4:4.1,4.2,4.3,4.4,4.5
TAFE NSW -The Northern Sydney Institute. CHC50612 Diploma Community Services Work
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Not Yet Competent
The learner demonstrates some skills but does not
satisfy all the skills and knowledge required to meet the
performance criteria specific to the unit.
The learner only uses basic reflective skills and is unable
to link the knowledge to theory.
Achieved Competency
The learner demonstrates basic skills and knowledge
and has satisfactorily met the performance criteria
specific to the unit. This can be demonstrated in a
range of situations.
The learner uses known information, uses basic
reflective skills with a limited reference to theory.
Competency with Credit
The learner demonstrates effective skills and knowledge
and is able to independently meet the performance
criteria, specific to the unit. This can be demonstrates in a
wide range of situations.
The learner applies detailed information to new
situations using intermediate reflective skills that link to
research and theory.
Competent with Distinction
The learner demonstrates skills and knowledge and is
able to consistently, effectively and independently
meet the performance criteria specific to the unit. This
can be demonstrated in an extensive range of
situations with creativity.
The learner researches and applies new information
and is able to synthesise information and adapt it to
new situations.
The learner can clearly analyse information using
high level reflective skills that link to research and
theory.
ABOUT THIS CLASS
Welcome to CHC50612 Diploma Community Services Work
Maintain legal and ethical work practices. In this class there is ONE unit of
competency that you will undertake assessments for.
CHCCS502C - Maintain legal and ethical work practices
Descriptor: This unit describes the knowledge and skills required to
maintain the application of legal and ethical work practices by
monitoring, coordinating and promoting their importance in
providing community services and supporting duty of care
requirements.
To achieve this unit of competency you must demonstrate the following:
• Promote the importance of applying legislation and common law relevant to
work role
• Monitor application of organisation policies and practices
• Monitor ethical work practices
• Take corrective action when client rights and interests are not being
protected
You will notice from the Assessment Specification Matrix (on the first page) that
there are TWO assessment tasks in this unit.
In order for you to pass this Unit you need to pass ALL of the assessment tasks to a
satisfactory standard. If you do not pass one of the assessment tasks, you will not
have satisfactorily completed this unit (and therefore will not have satisfactorily
completed the course
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RESOURCES
The following is a list of resources you might find helpful as you undertake the class
learning and assessment tasks. This is a good place to start, but it is by no means an
exhaustive list.
Text References
Banks, Sarah (2010) Ethical issues in youth work (2nd ed.) London: Routledge.
Banks, Sarah (2001) Ethics and Values in Social Work (2 nd ed.) Palgrave London
Beckett, Chris (2005) Values & ethics in social work : an introduction London: Sage
Publications.
Bowles, Wendy (2007) Ethical practice in social work: an applied approach Crows
Nest, N.S.W.: Allen & Unwin.
Chapin, Rosemary Kennedy (2007) Social policy for effective practice a strengths
approach Boston: McGraw-Hill.
Fitzpatrick, Tony (2005) New theories of welfare Houndmills: Palgrave Macmillan.
Forder, Anthony (1984) Theories of welfare London; Boston: Routledge & Kegan
Paul.
Gray, Mel, (1951) Ethics and value perspectives in social work New York: Palgrave
Macmillan.
Ife, J. W. (2008) Human rights and social work: towards rights-based practice (Rev.
ed.) Port Melbourne, Victoria: Cambridge University Press.
Maidment, Jane (2009) Practice skills in social work & welfare: more than just
common sense (2nd ed.) Crows Nest, NSW: Allen & Unwin.
Mishra, Ramesh (1981) Society and social policy: theories and practice of welfare
(2nd ed.) London : MacMillan.
O'Connor, Ian (2008) Social work and human service practice (5th ed.) Frenchs
Forest, N.S.W.: Pearson Longman.
Petruchenia, Jude (1990) Social change & social welfare practice Sydney: Hale &
Iremonger
Rice, Simon and Day, Andrew (eds) 2014. Social Work in the shadow of the law. The
Federation Press NSW
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Websites and Online Resources
Australia’s Welfare- Australian Institute of Health and Welfare http://aihw.gov.au
Data Diction and Community Lincs Information http://www.datadiction.com.au/
Local Community Service Association http://www.lcsansw.org.au/
NSW Council of Social Services http://www.ncoss.org.au/
The Law Handbook - Your practical guide to the law in NSW. 11 th Edition.
http://www.legalanswers.sl.nsw.gov.au/law_handbook/
Work within a relevant legal and ethical framework – CHCCS400A. Jigsaw
Publications (2010). http://www.jigsawpublications.com.au/jigsaw/app
NSW Ombudsman http://www.ombo.nsw.gov.au
NSW Government legislation http://www.legislation.nsw.gov.au
Commonwealth Government legislation http://www.comlaw.gov.au
Australian Community Workers Association http://www.acwa.org.au
Community Service standards http://www.humanrights.gov.au
ASSESSMENT TASK 1: Service Report
Due: Week 13 Wednesday 21 st October
This assessment event is graded.
RATIONALE:
The purpose of this assessment is for students to demonstrate:
• Promote the importance of applying legislation and common law relevant to
work role
• Monitor application of organisation policies and practices
• Monitor ethical work practices
---------------------------------------------------------
ASSESSMENT TASK
INSTRUCTIONS
Students will choose a community services sector to focus on for this assessment.
Examples include Domestic Violence, Child Protection, Mental Health, Drugs and
Alcohol, Disability, Young people, Out of Home Care, Aged Care, Homelessness etc.
Answer the following questions. You MUST contextualise your answers to the
chosen sector.
TAFE NSW -The Northern Sydney Institute. CHC50612 Diploma Community Services Work
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1. Choose a piece of legislation relevant to the Community Services sector you have
chosen. Locate the legislation and quote 3 sections explaining the impact of each on
worker responsibilities in the workplace. (Examples of legislation will be covered in
class).
2. Write a memo to new staff in your organisation
a. explaining their duty of care responsibilities in their work role (emphasise the
importance of accepting responsibility, being accountable and maintaining
confidentiality)
b. outlining the importance of involving clients in decision making and seeking client
agreement before providing services.
3. a. Describe a potential ethical issue and ethical dilemma in this workplace.
b. What steps can you take to ensure staff maintain ethical work practices?
4. Develop a policy and procedure relevant to working directly with clients in this
workplace. E.g. Home visiting , Intake, Privacy etc.
5. How can you ensure staff are working according to this policy and procedure.
(Describe 3 strategies)
6. Identify an example of unethical conduct in this workplace. Document the conduct
using a report format.
Students MUST answer ALL of the assessment questions to a satisfactory standard
in order to achieve a pass in this assessment event and the overall unit.
ASSESSMENT TASK 2: Question/Answer
Due: Week 13 Wednesday 21 st October
This assessment task is graded.
RATIONALE:
The purpose of this assessment is for students to demonstrate:
• Take corrective action when client rights and interests are not being
protected
--------------------------------------------------------------
TAFE NSW -The Northern Sydney Institute. CHC50612 Diploma Community Services Work
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ASSESSMENT TASK
INSTRUCTIONS
Students are to answer the following questions.
1. Describe processes available in the workplace that allow clients to express their
concerns.
2. Describe how you will manage a client’s complaint about the service.
3. Describe the process for referring to an advocacy service and how you will follow-
up this referral.
4. What action will you take to address observed signs of abuse or neglect of clients?
5. Discuss how the role and responsibility of a legal guardian differs from an
advocate.
Students MUST answer ALL of the assessment questions to a satisfactory standard
in order to achieve a pass in this assessment task and the overall unit.
WEEKLY TIMETABLE
Week Topic
Assessment Task
11
Starting
05/10/15
Legislation and work role
Policies and procedures
12
Starting
12/10/15
Ethical work practices
Protection of client rights and interests
13
Starting
19/10/15
No class Assessment 1 and 2
due Wednesday
21/10/15
TAFE NSW -The Northern Sydney Institute. CHC50612 Diploma Community Services Work
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