BSBMGT517 Research and written report代写

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  • BSBMGT517 Assessment Task 2 – Research and written report 1 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    BSBMGT517 Manage operational plan
    Assessment 2
    Research and written report
    BSBMGT517 Assessment Task 2 – Research and written report 2 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Assessment 2- (Research and written report) Plan and manage resource acquisition
    (online)
    Submission details
    The Assessment Task is due on the date specified by your trainer. Any variations to
    this arrangement must be approved in writing by your trainer.
    See task specifications below for details.
    You must submit both printed copy and soft copy of your answers.
    Submit printed copy of required evidences (your answers) to your Trainer with the
    "Assessment Cover Sheet" (Filled out and signed appropriately) attached on top of
    your answers.
    Upload the softcopy on the eLearning site with appropriate header and footer (Your
    name, student id, unit/subject name, assessment no, page no, etc.)
    The Trainer/Assessor may further prompt and question in order to receive answers
    of appropriate quality or if further clarification required and to validate authenticity
    of your submitted work.
    Assessment description
    In response to a simulated business scenario, and using work completed in
    Assessment Task 1 including some research work, you will develop and implement
    strategies to ensure physical and human resourcing is carried out in accordance with
    organisational policies, practices and procedures and intellectual property (IP)
    provisions.
    Task Specifications:
    1. Read the BBQfun simulated business information provided in Appendix 1 of
    this task and in the business documentation provided by your assessor (the
    same documentation provided in Assessment Task 1).
    2. Plan and implement physical resourcing:
    a. Review the physical resourcing activities in the action plan you developed
    in Assessment Task 1.
    BSBMGT517 Assessment Task 2 – Research and written report 3 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    b. Elaborate on your plan by including all steps and strategies to acquire
    resources in accordance with organisational requirements.
    c. Explain  the  risk  management  strategy  needed  to  protect  the
    organisation’s IP and/or ensure the organisation does not breach third-
    party IP.
    3. Plan and implement human resourcing:
    a. Review the human resourcing activities in the action plan you developed
    in Assessment Task 1.
    b. Elaborate on your plan by including all steps and strategies to recruit
    people in accordance with organisational requirements.
    c. Incorporate IP requirements for human resource acquisition to ensure
    trade secrets and confidential information is protected from theft, misuse
    and unauthorised distribution.
    d. Prepare to interview two recruits by organising a role-play interview with
    each and preparing paperwork. You may wish to prepare using the
    interview planning template provided in Appendix 4.
    e. Interview, assess and make recommendations on two potential recruits in
    accordance with your plan. You may use the templates provided or
    develop your own. You may want to use the assessment and evaluation
    template provided in Appendix 5.
    4. Submit a written report of your implementation documents as outlined in the
    specifications below. Keep copies of your work for your records.
    Specifications
    You must:
    ●  participate in two interview role-plays
    ●  submit a report including:
    ○  action plans
    ○  interview plan
    ○  assessment and evaluation record with recommendations.
    BSBMGT517 Assessment Task 2 – Research and written report 4 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Your assessor will be looking for:
    ●  reading and writing skills to access and use workplace information and to
    write a detailed resource acquisition plan using vocabulary, grammatical
    structures and conventions appropriate to the context.
    ●  writing and numeracy skills to complete planning documentation
    ●  planning and organisational skills to identify IP risks and take responsibility
    for implementing a physical and human resource acquisition plan to achieve
    operational goals
    ●  communication skills to present information using clear and professional
    English, listen and comprehend information from interviewees and confirm
    understanding through questioning and active listening skills
    ●  monitoring skills to identify the implications and requirements for protecting
    IP
    ●  interaction skills to communicate and empathise with candidates during
    interview processes, facilitate one-on-one interviews and influence direction to
    achieve business outcomes
    ●  knowledge of organisational resource acquisition policies, practices and
    procedures.
    Adjustment for distance-based learners
    ●  The role-plays can be adjusted for distance learning. The role-plays for this task
    can be varied to take place using Skype conferencing (or any other video
    conferencing tool available to both you and the assessor).
    ●  A follow-up interview may be required (at the discretion of the assessor).
    ●  Documentation can be submitted electronically or posted in the mail.
    BSBMGT517 Assessment Task 2 – Research and written report 5 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Appendix 1: Scenario – e-Commerce resourcing
    Background to scenario
    The BBQfun Board of Directors and the CEO have decided to implement an e-
    commerce strategy to maintain or increase market share and revenue and satisfy
    customer needs in line with company strategic directions.
    You have been hired as an external consultant to manage operational planning
    activities for BBQfun’s e-commerce strategy.
    Under the strategy, BBQfun would offer all products in an online store. Stock could
    be stored at no extra cost at existing stores. Customers would cover delivery costs.
    Currently, BBQfun has a website, but this website lacks e-commerce functionality.
    The website would need to be redeveloped to incorporate this functionality in line
    with relevant technical specifications. Existing infrastructure, such as office and store
    configurations, would need to be adapted to the new strategy. Additionally, assets
    such as delivery vehicles would need to be acquired. New staff would need to be
    recruited and existing staff retrained or informed of the e-commerce strategy and
    associated operational and performance targets.
    All resourcing must be acquired and operations undertaken in accordance with
    relevant internal and external standards – legislation and codes of practice;
    intellectual property (IP) rights and responsibilities; and organisational policies and
    procedures.
    High-level planning has been completed and approval has been given to implement
    the strategy.
    According to your plans, you are now at the stage where you must plan and then
    implement the resourcing required to enable the strategy. Physical resourcing and
    human resourcing are about to commence. Remember, e-commerce operations are
    expected to be underway by 1 October 2014.
    Scenario task
    You will need to plan physical and human resourcing at a detailed level in
    accordance with all organisational requirements. You are expected to deploy
    resourcing strategies to plan and implement:
    BSBMGT517 Assessment Task 2 – Research and written report 6 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    ●  physical resourcing of redeveloped website (plan entire process as per
    organisational requirements)
    ●  recruitment of four customer service representatives (plan entire recruitment
    process as per organisational requirements; you will need to demonstrate
    implementation through interviewing and assessing two candidates).
    Note: You may consider the management team of BBQfun, including warehouse
    team leaders to be human resources for the acquisition of physical resources. Use
    description of their roles in operational planning when assigning responsibilities.
    Physical resourcing
    Consultation with the management team at BBQfun has provided you with the
    following information:
    ●  Three website developers will bid for the contract to redevelop the existing
    website:
    Company  Bid
    Ace developers  $70,000
    Premier Tech  $80,000
    Innovative
    Technologies
    $90,000
    ●  The budget for the redevelopment is $100,000.
    ●  Bids have been analysed as follows.
    BSBMGT517 Assessment Task 2 – Research and written report 7 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Ace Developers  Premier Tech
    Innovative
    Technologies
    Factor  Weight Score
    (S)
    Weighted
    score
    (W x S)
    Score
    (S)
    Weighted
    score
    (W x S)
    Score
    (S)
    Weighted
    score
    (W x S)
    Maintenance  x1  2  2  3  3  3  3
    Range of
    features:
    ●  payment
    options
    ●  integration
    with existing
    systems
    x3  2  6  2  6  2  6
    Future-proofing:
    ●  ability to be
    upgraded
    as
    technology
    improves
    x5  3  15  6  30  6  30
    Quality:
    ●  usability
    for
    customers
    x10  4  40  4  40  6  60
    Total  63  79  99
    Price (% of
    budget)
    .70  .80  .90
    Total score/price
    (final
    assessment of
    bid quality)
    90  98.75  110
    BSBMGT517 Assessment Task 2 – Research and written report 8 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Human resourcing
    Consultation with the management team at BBQfun has provided you with the
    following information:
    ●  The budget for recruitment of four online customer service and sales
    representatives is $30,000. The breakdown of costs is as follows:
    Advertising  $5,000
    Recruitment
    consultant
    $10,000
    Your time  $10,000
    Contingency  $5,000
    ●  You now have three suitable online customer service and sales representatives.
    ●  You have two more candidates to interview.
    ●  The candidate is required to have the following skills and attributes:
    ○  enthusiastic and motivated
    ○  attention to detail
    ○  compliance with organisational requirements
    ○  takes initiative
    ○  problem solver
    ○  two years’ experience in online sales
    ○  telephone and keyboarding skills
    ○  ability to learn features and benefits of products to discuss with
    customers.
    ●  The following skills and attributes are not strictly required, but desired:
    o marketing and sales formal training
    o knowledge of BBQfun’s product line
    o familiarity with CRM systems.
    BSBMGT517 Assessment Task 2 – Research and written report 9 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  RTO Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Appendix 2: Action plan template
    Milestone: Action and/or objective
    (to achieve strategic aims of physical or human resourcing)
    Date  Person responsible  Budget or resources
    (where applicable)
    BSBMGT517 Assessment Task 2 – Research and written report 10 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  NTIS Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Appendix 3: Expenditure payment approval form
    For completion by person verifying payment: 
    Date  Invoice date 
    Payee name: 
    Job/project number: Project title: 
    Description of
    payment:
    Payment amount: $  ex. GST   inc. GST 
    Signature of person verifying payment  Signature of delegated manager 
    For completion by finance:
    Account number  Account name  Amount
    Total Payable:  $
    Approved:  Date:
    Director:
    CEO:
    Finance manager:
    BSBMGT517 Assessment Task 2 – Research and written report 11 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  NTIS Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Appendix 4: Interview planning template
    Planning aspect  Description  Time
    1. Type of
    interview
    2. Objectives
    3. Approach
    and style
    4. Schedule
    BSBMGT517 Assessment Task 2 – Research and written report 12 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  NTIS Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    5. Topics and
    questions
    Appendix 5: Assessment and evaluation template
    Candidate:
    Question  Ideal answer contains:  Number of
    possible
    points
    Score
    BSBMGT517 Assessment Task 2 – Research and written report 13 | P a g e
    Updated: June 2015 V 1
    Business Institute of Australia
    ABN 18 085 304 570  NTIS Code: 91019
    CRICOS Provider Code: 02607G
    Level 1 & 2,
    363 - 367 Pitt St.
    Sydney NSW 2000
    Australia
    T. + 61 2 9268 0809
    E. info@businessinstitute.edu.au
    www.businessinstitute.edu.au
    Total
    Recommendation: